Privacy Policy

Last updated: 13 March 2026

Sterling Peptides Ltd is committed to protecting the privacy and personal data of visitors and customers who use our website.

This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Sterling Peptides Ltd is the data controller responsible for the processing of personal data collected through this website.

Information We Collect

When you visit our website, place an order, or contact us, we may collect certain personal information, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Customer support communications

We may also collect technical information automatically when you interact with our website, including:

• IP address
• Browser and device information
• Website usage data
• Cookies and analytics data

How We Use Your Information

Personal information may be used for the following purposes:

• Processing and fulfilling customer orders
• Providing customer support and responding to enquiries
• Communicating order updates or service information
• Improving website performance and functionality
• Preventing fraud and maintaining website security
• Complying with legal and regulatory obligations

Where permitted by law, we may also use your contact information to send service-related communications.

Legal Basis for Processing

Under UK data protection law, we rely on one or more of the following legal bases for processing personal data:

• Performance of a contract with the customer
• Legitimate business interests, such as improving services and preventing fraud
• Compliance with legal obligations
• Customer consent where required

Sharing of Information

We may share personal data with trusted third-party service providers that assist us in operating our business, including:

• Payment processing providers
• Shipping and logistics companies
• Website hosting providers (including Shopify)
• Analytics and technical service providers

These service providers are required to handle personal data securely and only for the purposes of providing services on our behalf.

Sterling Peptides Ltd does not sell or rent personal information to third parties.

International Data Transfers

Some service providers used by our business may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are implemented to ensure that personal data remains protected in accordance with UK data protection laws.

Data Security

We implement appropriate technical and organisational measures designed to protect personal data from unauthorised access, loss, or misuse.

However, no internet-based system can be guaranteed to be completely secure.

Data Retention

Personal data will only be retained for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations, including accounting and tax regulations.

Your Rights

Under UK data protection legislation, individuals may have the right to:

• Request access to personal data we hold about them
• Request correction of inaccurate or incomplete data
• Request deletion of personal data where appropriate
• Request restriction of processing
• Object to certain forms of processing
• Request transfer of personal data (data portability)
• Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Requests regarding personal data may be submitted using the contact details below.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality.

You may manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites.

Sterling Peptides Ltd is not responsible for the privacy practices or content of external websites.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any updates will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Sterling Peptides Ltd
Email: info@sterlingpeptides.co.uk
United Kingdom